There was a time when you can find CCTV cameras only in offices. With time, these appliances have become common even in residential buildings, commercial enterprises, and even individual homes. Yet, there are some issues such as non-working cameras. In this article, we focus on the common CCTV problems and solutions.
Are you ready? Let us look into them one by one.
Common CCTV Problems and Solutions
1. Log In Problems
Are you unable to ping in the camera? Then it is a problem of connections. The reason, you have typed the wrong password or login. Do you find yourself in this CCTV problem? Then you have to refer to the manual.
2. I Am Not Able To Play The Video. Non-Working Camera Playback
Usually, the problem may be simple such as a disconnected wire. Or the network may have gone down. Are the lights in the camera not lighting up? Then check if they are connected by electrical wires. If they are, then a special camera needs more wattage. This situation is one of the common CCTV problems and solutions.
First Reason
Also, check the user manual. You can find answers to these kinds of problems. Do you use a wireless camera? Then check the WiFi connection. The best way to check is by a network connection. Ensure the router works perfectly.
Are you using a PoE camera? You need to ensure the power supply and video signal gets properly transmitted. If you have this kind of security camera, then the PoE injector and switch should work properly. Do you have an NVR system? Then ensure every connection to the main system is perfect.
Is the camera problem still there? Then seek the services of a Bro4u CCTV repair expert to fix the problem. Our experienced professionals will come to your home, and provide you quality professional services.
Symptoms
There are so many symptoms by which you can identify a non-working CCTV camera. You do not get a video, image, and you cannot play videos. There are also chances you cannot view cameras in all places. For our loyal readers, we have put together this article on troubleshooting the common CCTV problems and solutions. Read the content below to find answers to all your security CCTV problems and solutions.
Please note, that the CCTV cameras may not work if you do not follow the instructions in the manufacturer’s manual. And, it is also necessary to buy good quality CCTV security cameras from a brand manufacturer.
3. I Am Not Able To View The Security Cameras In Remote Places
You guessed it right. It is a connection issue and the reason is the cables. So if you are not able to view the place where the security cameras are installed, it is because of a cable problem. And the IR LEDs are not switched on. So, there will be no recording in the night time. Want to solve the problem? Then make use of another cable. Then you can know if there is a problem with the old cable. Do you have a PoE security camera? Then use the Cat 6 or Cat 5 Ethernet cable. This situation comes across as the common CCTV problems and solutions.
4. TroubleShooting – Check Settings
Oops! How can we forget this simple logic? Many times, you find that the security cameras do not work as per your requirement. The reason, you have not set up the settings. There are some features that may have been disabled when it was installed. So you may have to enable them manually.
There is software on computers. In recent times, you get an app by which you can control the Settings.
5. You Do Not Find The Videos, But the Camera LEDs Are Still Switched On
For every IT problem, rebooting is the best solution. The best way is to get rid of the cache and check on self-revisions. If you want to do the reboot, the way is to switch off the power supply, take the plug off, wait for some time and then plug it once again.
6. Do Your Video Surveillance Cameras Work On Daytime, But Do Not Work In Night Time?
Check if there is an automatic setting of using IR sensors from your camera for the night? You can use the manufacturer manual to get guidance.
7. Have You Upgraded To The Recent Version?
There are some brands who send an alert to your mobile on their software recent version. If you have received an alert, check the website to check on the new firmware, and get it updated to the recent version. Ensure you update to the recent version.
Conclusion
Many of the CCTV problems and solutions you can get on the FAQ section of the manufacturer manual. If you have lost the booklet, check for them in your manufacturer’s website. Search with the proper titles and you will fix the most common CCTV problems and solutions with ease.
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